GameSeta is a high school esports league based in Vancouver, Canada, used by K-12 schools and school districts (collectively referred to as “Schools”) to offer competitive esports activities to K-12 students (“Students”). We take our commitment to student privacy very seriously.
1. PERSONAL INFORMATION WE COLLECT
Information you provide to us and information we receive about you from others
We may collect personal information when you create a registered user account, sign up for our mailing list, purchase or register a product, or otherwise communicate with us. The personal information we collect during registration may depend on your account type and whether you are a School representative or coach, but could include name, phone number, email address, mailing address, school (name, city, province) and payment information. We may also collect such information when you contact us in person (for example, at camps, competitions, conferences, workshops, seminars and other events), via telephone, social media or email. In addition, we collect the following types of information:
Information about Schools: We ask for certain information when a School representative registers a School with GameSeta, or if the representative corresponds with us online, including a name, school name, school district, school email address, role at school, phone number, and relevant IT and equipment information required for students to participate on campus. School representatives and coaches may also provide information about students, such as a team roster. We may also collect information provided by a School if the School sends us a message, posts content to our website or through our Service, or responds to emails or surveys. Once a School begins using the GameSeta Service, we will collect content and information provided by the School through the School’s use of the Service and we will keep records of activities related to the Service.
Information about Students: We collect information about student players from the School or from the student directly, including name, email address, school (name, city, province), and may collect additional information associated with the student’s player profile, including the player name, parent/guardian information (name, relation, e-mail and phone), graduation year, photo or avatar, and esports position. We may receive this information directly from you or it may be provided by your school or Coach to register for the team. Personal information collected from or about K-12 Students, along with Student-generated content and other information associated with that personal information, is referred to as “Student Data.”
Data collected through the use of the Service: We collect information about how you use the Service, your actions on the Service, and any content you post to the Service (“User Content”), as well as information about a player or team record, for example, gameplay statistics, personal or team awards and highlights featuring the team or player.
Information we receive from third parties: We may receive personal information about you from third parties and combine that with the information we collect through the Service. For example, we receive information about your activities on third party games you access through the Service. We may also receive information from any third-party services that you link to the Service.
We use this information to operate, maintain, and provide the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages and push notifications, and permit you to communicate with others on the Service or invite others to join the Service. We may also send you Service-related emails or messages (e.g., account verification, change or updates to features of the Service, technical and security notices). For more information about your communication preferences, see “Your Data Rights and Choices” below.
Usage and Device Information
To provide a personalized and high-quality experience for our users, we may use various technologies that automatically record certain technical information from your browser or device when you visit our website, read our emails, use our Service or otherwise engage with us. This information is typically collected through a variety of tracking technologies, including cookies, web beacons, file information and similar technology (collectively, “tracking technologies”). These tracking technologies cookies collect information about how you use the Service (e.g., the pages you view, the links you click, emails you open, and other actions you take on the Service), information about your browser and online usage patterns (e.g., Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, pages viewed, whether you opened an email , links clicked), and information about the device(s) you use to access the Service (e.g., mobile device identifier, mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, and whether you access the Service from multiple devices). We may be able to determine your approximate location by analyzing other information, like an IP address to associate a user with their School. We may also collect analytics data, or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the Service. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners, and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout.
We use or may use the data collected through tracking technologies to secure the Service, improve the Service, to save you time, to provide better technical support, and to track website usage. For example, tracking technologies help us to: (a) remember information so that a user will not have to re-enter it during subsequent visits; (b) provide custom, personalized content and information; (c) to identify you across multiple devices; (d) to provide and monitor the effectiveness of our Service; (e) monitor aggregate metrics such as total number of visitors, traffic, and usage on our website and our Service; (f) diagnose or fix technology problems; (g) help users efficiently access information after signing in, and (h) otherwise to plan for and enhance our Service.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.
2. SHARING OF YOUR INFORMATION
GameSeta takes great care to protect the information you provide us. GameSeta will disclose your personal information when you post content which is visible to others on the Service, when you consent or instruct us to share your information with third parties, or when we have a legitimate business or legal need to share your information. We may also disclose anonymous or aggregate information that does not reasonably identify you as an individual. For example, your information may be shared with:
The public (when Student Data contained in Competition Data is visible to others on the Service by default). Like any high school sports league, some information about student players and competition results is posted on the Service and may be visible to other users, website visitors and the public (“Competition Data”). Competition Data includes certain personal information from the student’s player profile, including player name, full name, graduation year, school (name, city, state), photo or avatar, and esports position, as well as player statistics and gameplay highlights, which will be available publicly on the Service by default when you participate in the Service. Email addresses, parent or guardian information (name, relation, email and phone), payment details, and birth date are not Competition Data and are not available to the general public.
Other authorized users or organizations associated with the player’s use of the Service. We disclose personal information between and among other users of the Service associated with the School or team, such as coaches, team administrators and school representatives, and the school, school district or state association associated with the School or team’s use of the Service. These users will be able to view your entire player profile, including email and, if available, home address, phone number and parent/guardian information.
Third Party Partners and Sponsors. From time to time, and in a manner consistent with your preferences or as permitted by law, we may provide our corporate partners and official sponsors information about coaches and adult users, such as a school name, coach name and coach email address. Our sponsors may use this information to offer deals, discounts and other promotional content to schools and coaches.
Special programs you participate in. If you participate in special programs where GameSeta partners with third parties, GameSeta may share data collected from or about you with its third party partners to facilitate the program or services being offered.
Others with your consent. In some instances, you may be able to grant us permission to share your information with third-party partners, recruiters, not-for-profit organizations, and other entities that are not affiliated with GameSeta. In these cases, we will only provide to these third parties the information you have authorized or asked us to share to these third parties. You may also choose to share content with others by email, or by posting GameSeta content to social media sites such as Facebook or Twitter. These third parties may use your information as described in their own privacy policies. To control the information that you share, you can adjust your social network settings or disconnect your social network account from your GameSeta account.
We may also share information for the following business purposes:
Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include providing mailing services, providing payment or accounting services, web hosting, or providing analytic services.
Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to exercise or protect the rights, property, or personal safety of GameSeta, our users, visitors, or others.
We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual. For example, we may use and share aggregate or anonymized data to study and improve our Service, user functionality and product offerings.
3. THIRD PARTY TRACKING AND ONLINE ADVERTISING
Please note that we will our best efforts and take multiple steps to avoid the use of K-12 Student Data for targeted advertising purposes, for example, by inhibiting these third party advertising networks from collecting information for targeted advertising purposes when a K-12 Student player logs into the Service. Additionally, we do not knowingly direct targeted advertising to individuals we know to be K-12 Students on our Service or on any other website or online service.
You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest-based ads” (Android). You may also be able to opt-out of some – but not all – interest-based ads served by mobile ad networks by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices app. You must perform the opt-out on each browser or device you use.
4. HOW WE STORE AND PROTECT OUR INFORMATION
Storage and processing: Your information collected through our Service will be stored and processed in United States of America
Keeping information safe: We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected and maintained by our Service. Access to information is limited to those employees who require it to perform their job functions. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
5. YOUR DATA RIGHTS AND CHOICES
Account information and settings: You may update your account information by editing your profile or signing into the account settings.
Control email communications: You can opt-out of receiving promotional emails from us by clicking the “unsubscribe” feature at the bottom of each email. Unfortunately, you cannot unsubscribe from Service-related messaging.
Modifying or deleting your information: If you have any questions about reviewing, modifying, or deleting your information, or if you want to remove your name or comments from our website or publicly displayed content, you can contact us directly at firstname.lastname@example.org. We may not be able to modify or delete your information in all circumstances. For instance, we may not be able to delete Competition Data but we may be able to anonymize certain Competition Data upon request.
If you have any questions or requests about your account information, contact us directly at email@example.com.
6. HOW DOES GAMESETA PROTECT STUDENT DATA AND COMPLY WITH LAWS?
Through the course of providing the Service to K-12 Schools, GameSeta collects information about student players who use the Service to compete in esports. Personal information collected from or about K-12 students, along with other information associated with that personal information, is “Student Data.” The Student Data we collect can include name, email address, school (name, city, province), and may collect additional information associated with the Student player profile, including the student player name, parent/guardian information (name, relation, e-mail and phone), graduation year, photo or avatar, and esports position. Please note that students have the ability to save or maintain control over information associated with the student’s account by establishing or converting the account to a personal account on the Service or by transferring, sharing, or linking such information to a personal account. Information associated with a student’s personal account and information associated with student players who use the Service outside of the K-12 School context (including, for example, for club play or students enrolled in higher education) will not be considered “Student Data.”
Student Data privacy principles. We are committed to the following principles to protect Student Data:
We do not use or disclose Student Data for targeted advertising purposes. While we do permit third party advertising partners to operate on our Service for the purpose of retargeting, analytics and attribution services, we take steps to disable third party ad networks from collecting information for targeted advertising purposes when a student user logs into an account on the Service.
We do not build a personal profile of a student other than in furtherance of the School’s use of the Service (for example, player’s profiles and player history are created and displayed as part of the esports competition statistics and history), or as authorized by a student or parent, for example, if a student transfers information to a personal account.
We maintain a comprehensive data security program designed to protect the types of Student Data maintained by the Service.
We will clearly and transparently disclose our data policies and practices to our users.
PLEASE NOTE: Competition Data, which may contain Student Data, is disclosed to the public by default. Like any high school sports league, some information about student players and competition results is posted on the Service and may be visible to other users, website visitors and others (“Competition Data”). Competition Data includes certain personal information provided by the student in the player’s profile, including: student player name, full name, graduation year, school (name, city, state), photo and/or avatar, and esports position, as well as player statistics and gameplay highlights. Email addresses, phone number, parent or guardian information (name, relation, email and phone), payment details, and birth date are not Competition Data and are not available to the general public.
Many Schools consider the type of personal information contained in Competition Data to be to be “Directory Data”. If you are a School or Association, please confirm that Competition Data related to your School and student players may be displayed publicly through the Service in accordance with your School’s definition of Directory Data and/or that you otherwise have a parent’s or guardian’s consent to display such information publicly. If you do not wish to have a student's personal information displayed in Competition Data, please contact GameSeta to determine whether another option may be available.
How we retain and delete Student Data: We do not knowingly retain Student Data beyond the time period required to support the School’s purpose, unless authorized by a School, student or parent, though we retain Competition Data and gameplay statistics, competition highlights and history indefinitely as part of the official record of the esports competition.
The School is responsible for maintaining current student player rosters and informing GameSeta to delete or de-identify accounts which the School no longer needs to retain. Unless otherwise directed by a School, student or parent, we will delete or de-identify personal information contained in student accounts in accordance with the terms of any applicable written agreement with the School, written requests from authorized School administrators, and our standard data retention schedule.
Schools and/or students (or their Parents) can request account deletion at any time by contacting GameSeta at firstname.lastname@example.org. We may not be able to immediately or completely delete all data in all instances, such as information retained in technical support records, customer service records, backups, and other similar business records. We will not be required to delete any information which has been de-identified or disassociated with personal identifiers such that the remaining information cannot reasonably be used to identify a particular individual, nor will we be required to delete student information that has been transferred to a personal account except at the direction of the student or parent. Please note that we may not be able to delete Competition Data but we may be able to anonymize certain Competition Data upon request.
Compliance with laws: We do not use K-12 Student Data for any purpose other than to provide the Services, in accordance with contractual agreements with a school or school district (collectively referred to as "Schools"). GameSeta does not own or control Student Data, which belongs to the student and/or the School or association that contracts with GameSeta to provide the Service to the student.
As specified in our agreements with Schools and Associations, the GameSeta Service is designed to provide protections for Student Data as required by applicable privacy laws. For example:
The Personal Information Protection and Electronic Documents Act (PIPEDA)
PIPEDA sets the ground rules for how private-sector organizations collect, use, and disclose personal information in the course of for-profit, commercial activities across Canada. It also applies to the personal information of employees of federally-regulated businesses such as:
What does PIPEDA apply to?
PIPEDA generally applies to personal information held by private sector organizations that are not federally-regulated, and conduct business in:
Newfoundland and Labrador
Prince Edward Island
Provincial privacy laws
Every province and territory has its own laws that apply to provincial government agencies and their handling of personal information. Some provinces have private-sector privacy laws that may apply instead of PIPEDA. This means that those laws apply instead of PIPEDA in some cases. These provinces are:
7. LINKS TO OTHER WEB SITES AND SERVICES
The Service may contain links to and from third party websites of our business partners (such as gaming providers), advertisers, social media sites and other services. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for their policies or content. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information.
9. HOW TO CONTACT US